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Imagine if all the world's orchestras were united in one place, just a click away. That's us.

We work to demystify the wonderful world of classical and symphonic music, making it more accessible to new audiences in new ways, and by putting orchestras and their stories at the forefront of all we do. Symphony.live offers an extensive collection of captivating concerts, carefully curated playlists, close-up deep dives, and much, much more.

Our family of world-renowned, award-winning orchestras, including the Cleveland Orchestra, the Budapest Festival Orchestra, the Czech Philharmonic, and many more, is growing each day that passes.

By subscribing to Symphony.live, you gain access to our extensive (and growing!) library of classical and symphonic music content - including concert videos, playlists, deep dives, and more. It’s an exclusive opportunity to go behind the music from whichever screen you prefer.

Just follow these simple steps;

1. Head to our homepage;
2. On the landing page enter your email address;
3. Click on ‘Try for free’;
4. Confirm your email address and enter your password;
   Note: use a minimum of 8 characters (case-sensitive) with at least one number.  
5. Click on ‘Next’; 
6. Choose your desired membership (month/year);
7. Click on ‘Next’;
8. To start your free trial: our system requires that we verify your payment details. No worries: if you cancel during your trial, there will be no charge!
9. Verify your payment details;
10. You will get a confirmation page and by clicking the button you will be redirected to the platform;
11. Enjoy watching!

After creating an account, customize your viewing experience by selecting your favorite orchestras or composers. Additionally, you can curate your personal viewing list by clicking the profile icon in the upper right corner and choosing 'My List'. Enjoy!

Symphony.live is currently available in the following countries:

• United States;
• Canada;
• Mexico;
• Brazil;
• United Kingdom; 
• Ireland;
• Germany;
• France; 
• Belgium;
• The Netherlands,
• Switzerland; 
• Austria,
• Norway;
• Denmark;
• Finland;
• Iceland;
• Sweden;
• Poland,
• Hungary,
• Czech Republic;
• Greece;
• Spain;
• Portugal;
• Australia;
• New Zealand;
• South Korea;
• Singapore;
• Japan.

 Subscribers from any of these locales can enjoy streaming Symphony.live globally! 

Follow us on social media to find out which countries we’ll be coming to next.

The short answer is; everything. 

During your trial period, you will get access to all the content on the platform, restriction-free.

Our subscription cost varies by country.

Please find the subscription fees for your country on this page.

By subscribing to Symphony.live, you are also supporting your favorite orchestras. We share half of our revenue with all the orchestras in our family, so you will be partly funding them too.

We know there are plenty of alternatives for watching classical music online. Why us?

For starters, there’s our special relationship with our orchestra family. When you support us, you are also supporting your favorite orchestra in more than one way. This can be by granting them the visibility they deserve in the digital space, but also by directly contributing to their funding, as we share 50% of our revenue with our partner orchestras. No matter what, they come first.

Plus, our streaming experience goes far beyond others’. We provide our user base with the opportunity to immerse themselves in a diverse and growing selection of classical and symphonic music from all over the world with the highest quality possible (including a special selection of 5.1 digital surround sound concerts). Moreover, thanks to our collaboration with Wolfgang, we now have videos with captions, providing a deeper understanding of the music.

Besides never-before-seen concert videos, we also regularly update our library with hand-made, carefully curated playlists to suit every taste and mood, deep-dive documentaries, and more.

Our platform can currently be accessed via:

• Web Browsers (Chrome, Firefox, Safari, Edge, and Samsung Internet);
• Chromecast via Chrome Remote Desktop;
• iOS and Android (including Android TV);
• LG Smart TV (2020 models and newer);
• Samsung TV (2020 models and newer);
• Amazon Fire TV;
• Apple TV
• Roku.

To view your subscription details, please log into your account.

Here, you can see your sign-up date, subscription status, when’s your next installment.

Please be aware that all subscriptions are set to renew automatically by default.  

You will be charged unless you have canceled before the payment period.

Note:

If you chose PayPal as your payment method, be aware that an 8% surcharge applies.  

Still on the fence? 

Try out our 7-day free trial and cancel anytime - no questions asked.

If you're having issues accessing your account, the first step to take is resetting your password. To do this, please follow these steps.

• Go to our sign in page;
• Sign in with your email address;
• Select the ‘forgot password’ link below the password field;
• Re-enter your email address;
• You will receive a password reset email from us - click on the ‘here’ hyperlink; If you have issues finding our reset email, please check your spam or junk folder.
• You should arrive at the page where you can input your new password.
• Ensure your password consists of a minimum of 8 characters and at least one number!
• Confirm and sign back in! 

If this doesn't work, please send us an email at support@symphony.live. 

We currently accept the following payment methods; Credit Card, Apple Pay, Google Pay, iDeal, or Paypal.

Follow these steps to keep your payment details up-to-date:

• Go to our sign in page;
• Sign into your account;
• Click the profile icon at the top-right portion of the page;
• Select ‘Subscription’;
• Click on ‘Edit Payment Details’
• Select your preferred payment method (Credit Card, Apple Pay, Google Pay, iDeal, or Paypal);
• You’re all set! Future payments will be charged on the last payment details saved.

'If you've registered but your payment was unsuccessful and rejected by the bank, please follow these steps:

1. Make sure you have the correct billing details (i.e. expiration date, CVC code); 
2. If your data is correct, contact your bank for assistance.
   
   

Due to our privacy policy, we don’t know why your bank may have rejected your payment.

You can also try using another payment method.

When you use your credit card to pay, our system asks your bank for permission. In some cases, the bank may refuse the payment. To ensure your privacy is protected, the bank does not inform us further about why this is. Please inquire more about this with your bank.

In some rare cases, a credit card payment may be blocked due to our fraud filters.

If you get a fraud filter-related error when paying, reach out to our Support Team, and we will review and remove the block. Simply provide us with the date and amount charged and ONLY the last four digits of your credit card. Our team will NEVER ask you for your private bank information, and any card details will be automatically masked by our data security system.

PayPal

When you pay with a credit balance on your PayPal account, transactions tend to work.

However, be aware that when you pay using an external payment method, such as your Paypal-associated credit card, similar issues can arise as the ones just outlined above.

Note that when you choose PayPal as your payment method, due to specific processes in place to manage and collect funds, a payment handling fee will be added to your subscription cost.

By default, all monthly and yearly subscriptions renew automatically.

However, it may happen that your subscription plan wasn't automatically renewed.

If this happens, you will get an automated email notification and be given 48 hours to act.

Following this period of 48 hours, your subscription will be automatically canceled.

There are two main reasons for a failed renewal:

1. Your bank didn’t accept the transaction due to its policies. Please contact them.
2. Your payment method has expired or you have insufficient funds.

You can update your payment details in your account settings.
 You will need to re-subscribe if you want to continue watching Symphony.live.

Congratulations on receiving a coupon code!

Please follow these steps to redeem your discount on your new account:

1. Visit our home page or the special offer page. 
2. Click on the button;
3. Create or sign in to your existing account;
4. Pick your preferred subscription plan (monthly or yearly);
5. Once registered, you can redeem your coupon code at the checkout;
6. Confirm your payment details;
7. Complete your purchase!   

Please note that your coupon may be restricted to specific plans.

Also, coupons cannot be used on ongoing subscriptions. Coupon codes will present the discount offered in percentage. Please double-check before redeeming your coupon.

If you require further assistance, please email us at support@symphony.live.

We're sorry to see you go! To cancel your subscription, follow these steps: 

1. Go to our sign-in page;
2. Sign in to your account;
3. Click on the icon at the top right corner of the page;
4. Select ‘Subscription’;
5. Click ‘Cancel Subscripiton’;
6. Please let us know why you are canceling your subscription;
7. Click on ‘Unsubscribe’ to confirm your choice.

You will retain access to content throughout the purchased period. Please retain your cancellation receipt for your records. Please be aware that failing to cancel your subscription before the next installment is due will result in being charged for the entire upcoming period.

Currently, we offer monthly and yearly subscriptions.

To update your subscription plan, follow these steps:

•  Go to our home page;
• Click on the ‘sign in’ button at the top right corner of the page;
• Log into your account;
• Click the profile icon at the top right corner of the page to access the settings;
• Select ‘subscription’, and then ‘change subscription’;
• Update your chosen subscription plan! 

 
The new plan takes effect immediately, but the new fee won’t become active until the following payment period. Go to your Account > Subscription to verify the actual date.

Please note that all subscriptions auto-renew unless canceled before the next payment is due. We don't process prorated refunds. So, if you cancel within the subscription period, you'll still have access until the date you paid for. For more information, please refer to our Terms and Conditions.